Management

Introduction

CTEC Solutions will partner with your business for success by leveraging best practice methodology under relevant process definitions. This allows for the positive completion of any necessary preparation to allow success for latter stages through design and planning, through to deployment, operations and optimisation.  

We realise that all businesses should be treated uniquely, with the differing set of requirements they have. In respect of the state of their Monitoring,  CTEC Solutions recognise that Enterprise environments are often within quite a wide range, where some have none or very little monitoring currently in place to those whose monitoring is largely deployed but may be inadequate. Whatever, the state of your IT monitoring, CTEC Solutions can provide the full suite of E2E process engagements, in which case you can have tailored solutions to drive your business innovation.  

CTEC Solutions are cognisant of the need to be agile so can do as little or as much of the end-to -end (E2E) deployment as your business needs, and have already successfully partnered with a wide range of organisations throughout North America & Europe. With the latest and greatest technologies supplied by leading vendors in the field of monitoring we we are confident that the right levels can be provided to ensure that your business has the ability to deal with incidents from both a reactive and proactive perspective. 

Successful organisations all agree on the importance of IT visibility, whether Enterprise or Service provider. So one could also go as far to say that for business success the right levels of visibility need to be in place. With the complexities that exist through many industries IT landscapes, such as Financial Services, Banking, Manufacturing, Defence, Healthcare, to name but a few, this element is critical. With the myriad of heterogenous systems within IT and the complexities associated with workload placement across Multi-Cloud environments, the importance of IT monitoring is critical to ensure that business as usual is maintained. 

Management and Monitoring

Organisations and the IT that runs their business applications are dynamic in nature, with that in mind it is clear that the associated traffic requirements will also change over time. From organic growth to mergers and acquisitions there is a need for the underlying Infrastructure to be able to support these new traffic volumes and patterns. The challenge is that the core Network, Service and Compute platforms may not behave deterministically without the correct levels of Management and Monitoring. Not only this but the sizing that was achieved in initial Projects for change that may have been appropriate for the beginning, now due to company divestiture and the creation new applications this no longer holds true.  

CTEC Solutions with many years of experience are aware of the need to provide the right levels of Management and Monitoring of your IT environment. Voice, Video and Data is the norm but applications are becoming more and more complex with differing requirements. This means that the underlying Infrastructure has had to change also. Away from the legacy bare-metal, towards NFV and large estates of Converged/Hyper-Converged Infrastructure (CI/HCI) and SDN. Not only do the applications need to be managed and monitored effectively but so does the underlying infrastructure that supports it.  

Today having a business driven solution is not enough, organisations must have confidence in the quality of their IT, and moreover what has been designed is implemented correctly. Configuration and changes are a necessity but when they go wrong can negatively impact.  

The following are negative results of changes gone wrong: 

• Impact to Production services 
• Loss of revenue 
• Negative impact to brand and reputation 
• Degraded performance 
• Inability to function as a business 
• Downstream impacts 

CTEC Solutions use the best industry standards and frameworks in IT management to enable your business to operate proactively to avoid any negative elements caused by Incidents. We consider many aspects of your current environment in order to come up with the right solution.  

Let CTEC Solutions guide your IT department to ensure that downtime and impact to business is reduced. We can offer an optimised IT solution with the reduction of loss and identification of issues before they become problems. 

Here at CTEC Solutions we look at the biggest risks impacting organisations today and provide you with the tools needed to keep on top. Let us assist you in architecting a sustainable and assured E2E solution to meet your business needs and thus enabling your success. Contact us today!